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Home
About
Training
Student Experiences
- Field Placements
- Student-Faculty Collaboration Projects
News and Updates
- Newsletters
- Job Board
Contact Us

Training

Mastering the Art of De-Escalation: Navigating Difficult Conversations

Course Objectives

Understand the strengths and opportunities of different personalities

Identify types of difficult conversations

Create a space for safe conversations

Communicate to build and strengthen professional relationships

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For NYS Employee

Recent Trainings

We are a consortium of regional Public Health Training Centers that collectively represent the nation’s most comprehensive resource for public health workforce development.

Funding Statement

This project is supported by the Health Resources and Services Administration (HRSA) of the U.S. Department of Health and Human Services (HHS) under grant number UB6HP31686, Regional Public Health Training Center Program for $3,075,216.00. This information or content and conclusions are those of the author and should not be construed as the official position or policy of, nor should any endorsements be inferred by HRSA, HHS or the U.S. Government.

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