Training

1. Explain why communication is critical to public health success and identify the risks of poor communication.
2.  Apply best practices for written and spoken communication in peer-to-peer, supervisory, and upward communication contexts.
3. Navigate common workplace scenarios involving conflict, collaboration, and relationship-building with effective communication strategies.
4. Demonstrate how to communicate organizational messages clearly and cohesively to external partners and the public.
5. Create a communication environment that supports psychological safety, transparency, and productive feedback.

Effective communication is the cornerstone of successful public health practice. This course equips public health professionals with the skills to communicate clearly, confidently, and strategically across all levels of an organization and with external stakeholders. Through real-world examples, best practices, and interactive scenarios, participants will learn concrete techniques for how to navigate challenging conversations, foster collaboration, and ensure alignment across teams and departments. Whether communicating with peers, supervisors, direct reports, or the public, this course emphasizes the impact of thoughtful communication on public health outcomes and workplace dynamics.