Tool for Making Written Material Clear and Effective

The Tool for Making Written Material Clear and Effective is a health literacy resource from the Centers for Medicare and Medicaid Services (CMS). This 11-part tool provides a detailed and comprehensive set of instructions to help organizations make written material in printed formats easier for people to read, understand, and use.

http://www.cms.gov/Outreach-and-Education/Outreach/WrittenMaterialstool/index.html